Question 1

If I miss a class can I watch the recording of it?

Accepted Answer

Yes! Once your course begins, and following it's completion for six months, you'll have access to your course specific Forum to access your past class recordings. You can access the Forum through the main menu or Dashboard

Once there, you can access your Past Classes in your individual Course Group Forum:

Question 2

After my Course is over, what changes and what do I still have access to?

Accepted Answer

You will always have access to:
 
Your Account (Including your Profile Info, Past Courses, Wallet, etc.)

For six months you will have access to:

Your Course Group in the Community Forum
Past Class Recordings from within your Community Forum Course Group
 
You can always look at new Course offerings to find your next right step, and you can always reach out for guidance in that process.

Question 3

What's the live Class link and where do I get it?

Accepted Answer

Great question, your live class link will be sent to you when you register for a Course, Circle or Event. You can also your Course live class links within your Course Specific Forum.

Question 4

I'm having problems using Zoom, where can I find answers?"

Accepted Answer

With technology there can sometimes be audio and video issues. Here's a link to Zoom troublehsooting tips. You can also call 949-342-5516 or email support@oakbridgeinstitute.org for more support.

Question 5

What do I need to know about the Forum?

Accepted Answer

We’ll have a private online forum for all course participants and those with Oakbridge Memberships accessible from the main menu under "Dashboard" or from within the Dashboard that will support you in making connections with others, sharing insights, engaging in discussions, and completing homework assignments that can supplement your transformational journey. You’ll have the ability to share your experiences, projects, and growth throughout the course and/or your Membership.

Question 6

How do I reset my password?

Accepted Answer

It's very easy - click on "Login" on the upper right menu area of the screen. Select "Sign in with Email" and you will be taken to a screen that has a link to reset your password.

Question 7

How do I have my Google Calendar Sessions sync with iCal?

Accepted Answer

That's something that is set up on your end within iCal and it should take about 5 minutes.  Use this link to see the full article for additional detail and troubleshooting.

On a Computer:

Important: Make sure you have the latest version of Apple Calendar and the latest Apple operating system on your computer. Learn how to find your Apple computer's operating system or update your computer's operating system.

On your computer, open Apple Calendar .
In the top left corner of your screen, click Calendar  Preferences.
Click the Accounts tab.
On the left side of the Accounts tab, click Add .
Select Google  Continue.
To add your Google account information, follow the steps on the screen.
On the Accounts tab, use "Refresh Calendars" to choose how often you want Apple Calendar and Google Calendar to sync.

Change which calendars get synced

Which calendars are automatically synced

Any calendars that you find under "My Calendars" in Google Calendar on your computer
Birthdays

Sync other calendars

On your computer, visit the Calendar sync page.
Check or uncheck the names of any calendars.
In the bottom right corner, click Save.
When you're done, refresh your calendar.

Delegation tool
If you used to sync using the "Delegation" tool in Apple Calendar, you need to turn that off for Calendar sync to work.

On your computer, open Apple Calendar .
In the top left corner, click Calendar  Preferences.
Click Accounts  Delegation.
Uncheck all calendars.

Google Calendar features that don't work on Apple Calendar

Email notifications for events
Create new Google calendars
Room Scheduler

On an iPhone or iPad:

You can sync Google Calendar with the Calendar app that comes on your iPhone or iPad.

On your iPhone or iPad, open your device settings.
Scroll and tap Calendar..
Tap Accounts  Add account  Google.
Enter your email address  Next.
Enter your password. If you don't have the latest operating system and you use 2-Step Verification, enter an app password instead of your regular password.
Tap Next.
Emails, contacts, and calendar events will now sync directly with your Google Account. To sync only your calendar, turn off the other services.
Open the Calendar app on your iPhone to find your Google Calendar events.

To sync with an existing account, tap the account and turn on Calendars.
Google Calendar features that don't work on Apple Calendar
Email notifications for events
Create new Google calendars
Room Scheduler

Use this link to see the full article for additional detail and troubleshooting.

The Oakbridge Institute

Troubleshooting

Troubleshooting FAQs

If I miss a class can I watch the recording of it?

After my Course is over, what changes and what do I still have access to?

What's the live Class link and where do I get it?

I'm having problems using Zoom, where can I find answers?"

What do I need to know about the Forum?

How do I reset my password?

How do I have my Google Calendar Sessions sync with iCal?

Contact Info

more questions?

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Email: Support@OakbridgeInstitute.org

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