Question 1

How do I create an account login?

Accepted Answer

Click "Login" in the upper right hand corner.

Click "Sign Up."

Complete the signup fields (using the same email used for any Course or Membership purchases) to finish your Member Login.

Question 2

What's the live Link for Courses, Events, and Practice Circles and is there any other info I could need?

Accepted Answer

Great question, your live class link will be sent to you when you register for a Course, Circle or Event. You can also your Course live class links within your Course Specific Forum.

Question 3

Once my Course is finished, what changes and what do I still have access to?

Accepted Answer

You will always have access to:
 
Your Account (Including your Profile Info, Past Courses, Wallet, etc.)

For six months you will have access to:

Your Course Group in the Community Forum
Past Class Recordings from within your Community Forum Course Group
 
You can always look at new Course offerings to find your next right step, and you can always reach out for guidance in that process.

Question 4

How do I have my Google Calendar Sessions sync with iCal?

Accepted Answer

That's something that is set up on your end within iCal and it should take about 5 minutes.  Use this link to see the full article for additional detail and troubleshooting.

On a Computer:

Important: Make sure you have the latest version of Apple Calendar and the latest Apple operating system on your computer. Learn how to find your Apple computer's operating system or update your computer's operating system.

On your computer, open Apple Calendar .
In the top left corner of your screen, click Calendar  Preferences.
Click the Accounts tab.
On the left side of the Accounts tab, click Add .
Select Google  Continue.
To add your Google account information, follow the steps on the screen.
On the Accounts tab, use "Refresh Calendars" to choose how often you want Apple Calendar and Google Calendar to sync.

Change which calendars get synced

Which calendars are automatically synced

Any calendars that you find under "My Calendars" in Google Calendar on your computer
Birthdays

Sync other calendars

On your computer, visit the Calendar sync page.
Check or uncheck the names of any calendars.
In the bottom right corner, click Save.
When you're done, refresh your calendar.

Delegation tool
If you used to sync using the "Delegation" tool in Apple Calendar, you need to turn that off for Calendar sync to work.

On your computer, open Apple Calendar .
In the top left corner, click Calendar  Preferences.
Click Accounts  Delegation.
Uncheck all calendars.

Google Calendar features that don't work on Apple Calendar

Email notifications for events
Create new Google calendars
Room Scheduler

On an iPhone or iPad:

You can sync Google Calendar with the Calendar app that comes on your iPhone or iPad.

On your iPhone or iPad, open your device settings.
Scroll and tap Calendar..
Tap Accounts  Add account  Google.
Enter your email address  Next.
Enter your password. If you don't have the latest operating system and you use 2-Step Verification, enter an app password instead of your regular password.
Tap Next.
Emails, contacts, and calendar events will now sync directly with your Google Account. To sync only your calendar, turn off the other services.
Open the Calendar app on your iPhone to find your Google Calendar events.

To sync with an existing account, tap the account and turn on Calendars.
Google Calendar features that don't work on Apple Calendar
Email notifications for events
Create new Google calendars
Room Scheduler

Use this link to see the full article for additional detail and troubleshooting.

Question 5

How do I change my account and profile information?

Accepted Answer

Access your Account from the Student Dashboard or the drop down menu from the Login on the upper right of any page:

Then, select "My Account" or "My Profile," edit your information and click "Update Info"

As always, email if you have any questions!

Question 6

If I miss or want to rewatch a class from a current course I'm in, where do I find those recordings?"

Accepted Answer

Yes! Once your course begins, and following it's completion for six months, you'll have access to your course specific Forum to access your past class recordings. You can access the Forum through the main menu or Dashboard

Once there, you can access your Past Classes in your individual Course Group Forum:

Question 7

How do I access archived past class recordings from completed past classes?

Accepted Answer

For six months after your Course ends you'll have access to your course specific Forum to access your past class recordings. You can access the Forum through the main menu or Dashboard

Once there, you can access your Past Classes in your individual Course Group Forum:

Question 8

What do I need to know about the Community Forum?

Accepted Answer

We’ll have a private online forum for all course participants and those with Oakbridge Memberships accessible from the main menu under "Dashboard" or from within the Dashboard that will support you in making connections with others, sharing insights, engaging in discussions, and completing homework assignments that can supplement your transformational journey. You’ll have the ability to share your experiences, projects, and growth throughout the course and/or your Membership.

Question 9

How do I send direct messages to fellow students and site members?

Accepted Answer

You can easily get in touch with other students/members by selecting "Member Chat" from within the "Student Dashboard" and on Student/Member only pages.

Alternately you can select "Group Members / Member Chat" from the "Student Dashboard" dropdown on the main Menu.

Once in the Member area, you can click "Message" for those you are already following or the "Chat" icon on Members you have not yet followed to send a direct message.

Question 10

Do your Practice Circles meet weekly?

Accepted Answer

They do, you can see the days and times on the Circles page or within the Oakbridge Calendar.

Question 11

Where and how do I register for my Practice Circles?

Accepted Answer

You can register for your Practice Circles on the Circles Page  and selecting the "Practice Circles" tab (see below image) to see and schedule Circles.

You can also register for Practice Circles straight from the "Dashboard" on the main menu.

If you are have a Development Circle Package, when you register for your Practice Circle you will not be charged at checkout, as your included 48 Membership Practice Circles will be the default option (see below picture).

Email support@oakbridgeinstitute.org with any questions.

Question 12

What if I can't find my email with my Circle Zoom Link in it?

Accepted Answer

No problem! First, make sure that email didn't go to your spam/junk folders or social/promotional tabs...we want to make sure you get them in the future. If you have just lost that email or don't feel like looking for it, you can always access your Circles directly from your account. You can also reschedule and cancel from there! See the attached video:

Question 13

Can I cancel/reschedule my Circles and is there a penalty?

Accepted Answer

You can, and there is no penalty to cancel or reschedule. To cancel, reschedule or just get your zoom link for your Circles, you click on "Circles" within your Account Login Menu or from within your Account that you access from the Dashboard. See the attached video:

Question 14

Are there monthly and upfront options for the Oakbridge Membership?

Accepted Answer

Yes, there are. Visit the Memberships page to learn more.

Question 15

Does the Development Circle Packages have benefits for the Development and Practice Groups?

Accepted Answer

Yes!
 
If you invest in an annual Upfront Development Circle Package you automatically have 48 Development Circles pre-loaded into your account for you to use throughout the year. Practice Circles are FREE with the Development Circle Packages!

If you invest in an annual Monthly Payment Development Circle Package you have access to 4 free Development Circles a month. Practice Circles are FREE with the Development Circle Packages!

Question 16

What if I have trouble getting online for a Course, Circle, or Event?

Accepted Answer

While Zoom is very easy to use, things can always happen with technology! We have a full troubleshooting section with the Student Dashboard that provides additional information, Zoom-specific issue resolution, contact information and more. Also, here's a link to Zoom troublehsooting tips if you need some help right now.

Question 17

How do I reset my password?

Accepted Answer

It's very easy - click on "Login" on the upper right menu area of the screen. Select "Sign in with Email" and you will be taken to a screen that has a link to reset your password.

The Oakbridge Institute

FAQs

Quick Answers to Common Questions